Home Page About Us Loan Officers Apply Online Calculators Custom Quote Products Home Value Finder Resource Center Rate Watch Contact Us	online privacy practices We have a long standing commitment to protecting the confidentiality of our customers personal financial information. However, because of the unique nature of the Internet, we believe it will be helpful to have an overview of how this commitment is applied when we collect, use and protect your personal information when you visit us online. The types of information we collect and how it is used When you visit our web site we may collect navigational information such as pages visited and average time spent on a particular page. This is done to help us analyze our site design and enhance your user experience. We may also collect technical information concerning your computer browser type, IP address, or the presence of any software necessary to view our site such as Macromedia© Flash™. This information may be used to alert you of any possible software compatibility issues. (Macromedia© and Flash™ are registered trademarks of Macromedia, Inc. in the United States and/or other countries.) We also collect personal information provided by you or your representative on applications, forms, and e-mails. We use this information for many purposes including processing transactions in your account, responding to product applications and questions, and to fulfill regulatory requirements. The information we collect is used to deliver the services you have requested. We maintain strict policies to protect against the unauthorized disclosure or use of customer information and maintain extensive safeguards to prevent unauthorized access. Here is more detailed information about your online relationship with us that you may find useful. Cookies What are Cookies? - A cookie is a piece of information that our web server stores on your computer's hard drive and retrieves later. A cookie does not allow our web site to access your computer's files or any information you may have stored on your computer. How do we use Cookies? - To simplify your online experience, we use cookies to facilitate your ability to navigate through the site and to reduce the amount of information you have to re-enter. For example, we store information like your zip code in a session cookie (one that expires after you leave the site) to be able to present you with the products and services that are available in your area. We also use session cookies to allow you to use financial calculators without the need to constantly re-enter data as you consider your financial options. In other instances, we store information about selections you have made - for example, that you have already taken an online survey or poll - so we know not to present you with that request again the next time you visit the site. We also use cookies to track visitor activity to allow us to determine new ways to enhance your online experience. For more information about cookies you may want to visit http://www.webopedia.com/TERM/c/cookie.html. We do not use cookies to collect or track personal information, or record information that will enable anyone to contact you via telephone, e-mail, or regular mail. Do you have to accept Cookies? - No. Most browsers provide you with the ability to make a selection that will cause your browser to restrict or completely reject cookies. However, we recommend against making such a selection, since disabling cookies on our web sites may impact your ability to use some of the basic features of our sites. Security
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